How we handle your data.

01Who we are

Sarte Global ("we", "us", "our") is a digital studio working with clients worldwide. We are the data controller for personal data we collect through this website, quotes and client engagements.

For privacy-related questions or to exercise your rights, you can contact us at info@sarteglobal.com.

Sarte Global — controller for sarteglobal.com

02What data we collect

We collect personal data in three ways: data you provide, data we collect automatically and data we receive from trusted third parties.

Data you provide

• Contact details (name, email, company, role) you enter in our contact form, a quote request or the newsletter.
• Project briefs and materials you share with us under an engagement.
• Payment and billing data processed by our payment providers.

Data we collect automatically

• Device and browser information (type, operating system, language).
• Approximate location derived from the IP address.
• Aggregated statistics on how visitors use the website.

03How we use your data

We use personal data to provide our services, communicate with prospects and clients, improve our website and comply with legal obligations.

• Responding to inquiries and managing client relationships.
• Delivering, supporting and improving our services.
• Sending product updates, newsletters and operational emails (with an option to unsubscribe).
• Detecting, preventing and responding to fraud and security incidents.
• Complying with applicable laws, administrative and tax obligations.

04Legal basis (GDPR Art. 6)

We process personal data on one or more of the following bases:

• Consent — for marketing emails and non-essential cookies.
• Contract — for negotiating, delivering and managing client engagements.
• Legitimate interest — for running, securing and growing our business while respecting your rights.
• Legal obligation — for complying with applicable laws, court orders and tax records.

05Sharing with third parties

We never sell personal data. We share it only with service providers who help us run the studio — for example email, analytics, payments and cloud infrastructure — under written data processing agreements with equivalent protection.

We may also share personal data when legally required, to enforce our terms, or to protect the rights and safety of clients and the public.

06International transfers

Some of our service providers are located outside your country or region. When personal data is transferred internationally, we use Standard Contractual Clauses or comparable safeguards recognized by the relevant authorities.

07Retention

We keep personal data only as long as needed to provide our services, fulfill contractual obligations, resolve disputes and comply with applicable laws. When data is no longer needed, it is deleted or anonymized.

08Your rights

Under the GDPR and similar privacy laws, you have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Erasure — ask us to delete data, within legal limits.
• Restriction — limit how we use your data in specific situations.
• Portability — receive your data in a common, machine-readable format.
• Objection — object to processing based on legitimate interest, including direct marketing.
• Withdraw consent — at any time, where processing is based on consent.

To exercise a right, email us at info@sarteglobal.com. You also have the right to lodge a complaint with your local data protection authority.

09Children's privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us and we will delete it.

10Changes to this policy

We update this policy from time to time. The date at the top indicates the most recent version. Material changes will be highlighted on the website or, where appropriate, announced by email.

11Get in touch

Questions about this policy or how we handle your data? Email info@sarteglobal.com and we'll respond within a reasonable timeframe.